Delen as a sustainable organisation
Our sustainability commitment is reflected throughout the organisation and is rooted in the long-term perspective Delen Private Bank maintains in every relationship it enters into, be it with clients, employees, society, shareholders, government or regulators.
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As an organisation, we are on the path to a carbon-neutral world. I see it as an evolution rather than a revolution: in small, but irreversible steps
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Sustainability report 2023
The sustainability report gives an overview of the key sustainable achievements of 2023. We present the four essential Sustainable Development Goals and outline the main KPIs for each stakeholder.
ESG encapsulates the entire organisation
Every relationship the bank enters into - be it with clients, employees, society, authorities, or shareholders - is based on a long-term perspective. And for each of them, the bank fleshes out its ESG policy specifically. In this way, ESG seeps into every fibre of the organisation.
The guiding principles are the Sustainable Development Goals (SDGs), which the United Nations sets out to protect the planet and improve prosperity.
Needless to say, all 17 goals receive our attention, but the impact of Delen Private Bank is greatest on the development goals Decent work and economic growth (SDG 8), Peace, justice and strong public services (SDG 16), Responsible consumption and production (SDG 12) and Climate action (SDG 13).
Here below we highlight some notable 2023 achievements and developments.
Reducing our ecological footprint
Delen Private Bank is on the path to a carbon-neutral world. Most of our organisation's carbon emissions are caused by infrastructure and the car fleet.
The bank therefore focuses its efforts mainly, but not exclusively, on these categories. By 2022, for instance, all Belgian owned offices switched to 100% green energy, reducing CO2 emissions for infrastructure by as much as 68%.
Since the last quarter of 2022, employees can only order fully electric cars. This too has a significant impact on the ecological footprint.
Earning our clients' trust every day
Delen's core mission as a private banker is to protect and grow the assets of our clients. To succeed in this mission, we offer our clients a personal, proactive and efficient service, of which wealth management (investments) and wealth planning are the two cornerstones.
Our comprehensive approach is widely appreciated, as evidenced by the high satisfaction ratings the bank received in the 2023 client satisfaction survey.
+43
92%
€1.2 billion
43.8%
15.9%
Satisfied employees – the heart of the organisation
Due to our strong growth, we are constantly on the lookout for talent. As a sustainable employer, we are committed to well-being in the workplace, a fair and attractive remuneration policy, gender equality and diversity.
+130
992
Delen Private Bank as a trustworthy institution
Delen Private Bank stands for acting with integrity and prudence. The fight against money laundering is taken very seriously.
Besides strict compliance with legislation, we provide our employees with the necessary training.
We also encourage clients to act in the same sustainable, fiscally correct manner.
Delen Private Bank pays its due corporate taxes and banking fees to market regulators. In 2023, €62.1 million was paid in various taxes and banking fees.
62.1 million
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Curious about our impact as a responsible investor?
As an asset manager, Delen Private Bank invests its clients' assets on their behalf. Those investment decisions also have a substantial impact on society. In total, 38 billion euros are invested responsibly.